ATM Support by Phone for Financial Institutions

With headquarters in Plymouth, Michigan, Burroughs can provide technical and help-desk ATM support for your financial institution’s automated teller machines. Whether you need routine maintenance or have questions about the hardware, Burroughs experienced team of ATM support specialists will be available to assist you 24 hours per day, seven days a week with any of your branch or financial institutions’ automated teller machines. Contact Burroughs today using our contact form, or call us at 1-800-Burroughs to start branch-level ATM phone support with Burroughs.

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ATM Phone Support: Why Burroughs?

Burroughs has more than 100 years of experience in the financial hardware industry. Their decades of service make them uniquely equipped to deliver the technical support for your bank or credit unions’ ATMs. With service packages that can scale to cover other financial hardware like teller cash automation products or check & document scanning, Burroughs has the service solution to fit your financial institutions’ needs.
With Burroughs ATM maintenance contract, you can expect:


  • Expert ATM service technicians who can directly help you with issues related to your automated teller machines, or provide the next steps for an on-site visit from one of the Burroughs service technicians.

  • US-based customer service agents with years of experience working with financial hardware and ATMs.

  • 24-7 access to our help desk line 365 days a year.

  • Remote expert diagnostic capabilities will help reduce onsite dispatches to your location.

 

 

The Burroughs Advantage
  • Toll free Hotline: 1-800-BURROUGHS (1-800-287-7684)
  • Technical triage determines if on-site service is required
  • Dispatch functionality for field service
  • Call handling for third party products
  • Parts available for most major brands
  • Real-time technician tracking