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Spotlight on Service – Sense of Urgency

“The difficult we do immediately; the impossible takes a little longer.”

This quote, attributed to various sources, aptly describes the can-do attitude of Muhammed Abdelmuti, Assistant District Manager in Dist. 11.  When faced with an emergency project and a tight time frame, Muhammed assisted one of Burroughs’ retail customers in completing the project just in time to make the equipment available for a busy weekend.  The client commented, “He’s the shining example of what a Burroughs rep can be to both our customers and our staff.  I can’t stress that enough.”

Additional kudos from Strategic Account Manager Brett Lovell:  “Great job Moe!  Thank you again for accommodating this last-minute request!”

Sandy Edwards

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