Who We Are

Daniel Fechalos serves as Burroughs’ CEO after six successful years as Chief Operating Officer.

Before joining Burroughs, Daniel held various leadership positions at Convergint Technologies, NCR, and Diebold Nixdorf, where he led dynamic and complex teams across the U.S. and Canada. He has extensive experience building and leading teams across program management, field operations, and service infrastructure, as well as managing national account relationships and sales leadership.

Daniel has a proven track record in developing and executing business growth and continuous improvement initiatives aimed at expanding market presence, improving service, strengthening customer relationships, and increasing revenue, which are key to Burroughs' continued strategic and operational transformation. 

Daniel holds a master’s degree from North Central College, a B.S. from Southern Illinois University, and currently serves on the TSIA Managed Services Advisory Board. 

Chris Adamson assumed the role of Burroughs' Chief Commercial Officer in 2025 after successfully serving as Vice President of Sales & Business Development.

Before joining Burroughs, Chris was leading an innovative services development and go-to-market consulting team within the Ricoh Americas Corporation.

Over his 25-year tenure with Ricoh, both in Canada and the US, he held various leadership roles in sales, business development, product & services management, as well as divisional management positions in Information Technology, Technical Services, and Marketing. He was an influential leader and contributor to the development of Ricoh's Enterprise Software, IT Services, Managed Services, and Professional Services consulting practices, leading innovative change in the company's services strategy diversification and lifecycle services adjacency programs. 

Chris holds a Bachelor of Arts degree from Bishop's University in Quebec, Canada, and an MBA in Management from Florida Institute of Technology (FIT).  

Burroughs welcomed Stephanie Morrill as Corporate Controller in 2025.

A results-driven finance and business process leader, Stephanie brings more than 20 years of experience leading financial strategy, operational improvement, and process optimization across manufacturing, distribution, and service organizations.

Throughout her career, Stephanie has held leadership roles with organizations including M. Holland Company, Robert Half, ASG Shorewood Group, Graphic Packaging International, and Enterasys Networks. She is known for her analytical approach, collaborative leadership style, and ability to implement both strategic and practical solutions that enhance enterprise processes, operational performance, and profitability.

Stephanie earned her Master of Business Administration and Bachelor of Science in Accounting from Southern New Hampshire University.

Lamonte Heyward is Burroughs' Vice President of Service Operations leading field operations, repair operations, call management, deployment program management, supply chain, and logistics teams.

Lamonte is a seasoned leader with a strong track record of driving operational excellence across diverse environments.

He brings extensive experience leading large-scale initiatives, improving performance, and fostering cultures centered on safety and innovation from his prior roles at Atkore, Amazon, NCR, Shell Oil Company, and as an Outreach Representative for the United States Military Academy at West Point.

Lamonte holds a Bachelor of Science in Civil Engineering from the United States Military Academy at West Point and a Master of Science in Engineering Management from the University of Missouri–Rolla. He also served for more than 10 years in the United States Army, where he built a strong foundation in leadership, discipline, and operational execution.

Matt Merrill serves as Vice President of Technology at Burroughs, a role he assumed in 2026 after successfully leading the company's Business Intelligence and Supply Chain teams for five years as Senior Director.

With more than 26 years of experience in service operations, technology, data analytics, automation, logistics, and supply chain management, Matt brings extensive operational and technology leadership experience. He is passionate about leveraging technology to solve complex business challenges, improve operational performance, and enhance the customer and team member experience.

Prior to joining Burroughs, Matt held leadership positions at Diebold, where he established global business intelligence and analytics capabilities and developed technology solutions supporting large-scale field service, inventory management, and supply chain operations. Today, he leads initiatives that combine innovative technology, process improvement, and data-driven insights to create scalable solutions that increase efficiency, streamline workflows, and support long-term business growth.

Matt holds a Bachelor of Business Administration from the University of Nebraska and is a certified Six Sigma Green Belt.

Christina Soto joined Burroughs as Director of Human Resources in 2026.

With more than 10 years of progressive HR leadership experience, Christina brings expertise in HR operations, employee and labor relations, organizational change, shared services, talent development, and HR technology implementation. Throughout her career, she has partnered closely with business leaders to align people strategies with operational priorities, enhancing the team member experience while supporting organizational growth, transformation, and integration initiatives.

Prior to joining Burroughs, Christina held HR leadership roles with Ryan Specialty, Endeavor, Keurig Dr. Pepper, and REEF Technology.

Christina earned a Master of Science in Strategic Human Resources from the University of Denver and a Bachelor of Arts in Psychology from Northeastern Illinois University. She is also certified as a Professional in Human Resources (PHR).