MANAGED SERVICES

Our Experts Make It Look Easy 

Burroughs offers a full range of managed services for your ongoing equipment maintenance, software patching, and other ATM services. Contact us to learn more about how our managed services solutions can free up your resources by leveraging our solid service reputation.

ATMs are an extension of your brand, but owning a fleet can be complex and costly. Whether for software patching, hardware replacement, preventative maintenance, or even operating system upgrades, Burroughs’s technicians, sound processes, and quality equipment let your staff focus on your customers.

How can we free up your resources?

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Full Lifecycle Management

Do you have a consistent schedule and process to evaluate and implement software patches? Are you able to test your security patches before they are installed on your machines? Do you know which OEM updates are right for your fleet?

Not only can Burroughs take on these tasks for you, but we can even deliver these services remotely using our secure technology. Working with Burroughs as your managed services provider will allow you to:

  • Have a centralized event-monitoring and remediation team available to assist your fleet
  • Contact an account manager who is dedicated to your fleet
  • Track your service requests in real time using our online portal
  • Let your staff focus on their core business

Let Burroughs take care of all the preventative ATM maintenance needed to keep your fleet running at its full potential. Our technicians are able to service all makes and models of ATMs and their hardware, centralizing your maintenance experience and adding more efficiency to your budget no matter how diverse your fleet is.

OTHER SERVICES

Burroughs can also assist your organization with other services, creating a customized package that meets your needs and makes owning your fleet easy. Let Burroughs’s knowledgeable staff help your organization with:

  • Completing your Windows 10 upgrade
  • Accessing ATM journal and log files
  • Maintaining an audit file of maintenance and upgrades
  • Identifying new features based on fleet usage
  • Making repair-versus-upgrade decisions
  • Reducing FLM costs up to 30% by offering remote maintenance

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AT YOUR SERVICE

Our Mission: Serving our customers with professionalism and integrity – Fostering an environment of collaboration and teamwork – Investing in our employees – Creating value for our shareholders.

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